Terms of service
Terms and Conditions for the Site for Selling Decorative Paintings, Wooden Frames and Canvas Paintings
Welcome to our site! By using this site, you agree to abide by the following terms and conditions:
1. General Definitions
“Site” refers to the platform for selling decorative paintings, wooden frames and canvas paintings.
“Products” include all paintings, frames and materials offered for sale.
“User” refers to anyone who uses the site or purchases products.
2. Special Terms of Purchase
All products are displayed subject to availability, and designs or sizes may vary slightly due to the handmade nature of some products.
Prices are displayed including or excluding taxes as indicated.
An order is confirmed once its deposit is paid, or once it is paid in full online.
3. Payment
In general, a 30% deposit is required in advance.
For custom orders and custom sizes, a 50% deposit is required in advance.
The rest is paid on delivery.
Alternatively, full payment can be made online using credit or debit cards at checkout.
Available Payment Methods
• Credit/Debit Cards (Visa – MasterCard – Meeza)
• Bank Transfer (for deposit payments – details will be provided upon order confirmation – Instapay – Wallets)
4. Shipping, Returns and Privacy
Delivery is covered in our Shipping policy; returns, replacements and cancellations in our Refund policy; and personal data in our Privacy policy.
5. Liability
The site is not responsible for any damages resulting from misuse of the products.
The images displayed on the site are for illustrative purposes, and colours may vary slightly due to screen settings.
6. Intellectual Property
All content (designs, texts, images) on the site is owned by the site or used with the permission of the rights holders. Reproduction or distribution is prohibited without prior written consent.
7. Amendments
The site reserves the right to modify the terms and conditions at any time, and users will be notified of updates via the site.
8. Communication
For any inquiries or complaints, please contact us via:
WhatsApp: 01117670111 or 01021864894
Calls: 01117670111, from 12 pm to 7 pm
Email: info@shadowgalleryeg.com










